FAQ’s

Frequently asked questions

Here are some of the most asked questions about our resorts.

What time is check-in and check-out?

Check in time is 2:00 p.m. Check out time is 11:00 a.m. Check in time ends at 9:00 p.m. Arrangements may be made if arriving late.

 

What is your payment & cancellation policy?

Any nightly, weekly or monthly campsite cancellation received within 14 days of the scheduled
arrival date will result in a forfeiture of your entire payment. Cancellation received before this 14-
day period are subject to a $35 cancellation fee, the remainder, excluding the booking fee, is to be
refunded to the credit card on file.


Any cabin, RV rental or group Campsite cancellation received within 30 days of the scheduled arrival
date will result in a forfeiture of your entire payment. Cancellation received before this 30-day period
are subject to a $35 cancellation fee, the remainder, excluding the booking fee, is to be refunded to
the credit card on file.


In the case of any no-shows or early departures, guests will still be responsible for the full amount of
their reservation.


Cancellations will only be accepted by email to info@halfmoonlakeresort.com. Cancellations will
not be accepted by phone.

What time do your gates close?

Entrance gate is locked from 11:00 PM to 6:00 AM daily.

What is the maximum occupancy of one campsite?

Campsites have a maximum occupancy of 6 people per site combined children and adults.

What is your pet policy?

Friendly pets with up-to-date vaccinations are welcome.


Campers are permitted a maximum of 2 pets (cat or dog) per site. Campers bringing pets are subject
to a $5.00 per day per pet or $30 per week or $100 per month.


Pets must be on a leash at all times while on our property, except in the designated off leash areas.
You are responsible for picking up after your pet. Failure to do so will incur a $20 fee.


Pets cannot be left unattended.


Pets are not permitted on the beach, or in the playground, day use or swimming areas.

How many vehicles can I park at my site?

Non-Seasonal Campers are limited to one (1) vehicle per site.

 

No parking on grass, in vacant sites, or
on roadways.

 

Seasonal Campers are limited to 2 vehicles per site if the site allows. No parking on grass, in vacant
sites, or on roadways.

 

Additional parking is also available.

Are campfires permitted?

Fires are allowed ONLY in designated fire pits.

 

Do your resorts have a camp store?

Yes. Our stores offer a variety of items including Ice cream, novelty items, batteries, canned goods, coffee, drinks, candy, RV supplies, firewood, and ice.

Creating more

Unforgettable moments with those you love

People are at the heart of everything we do. At Sunchaser Resorts, our vision is to create amazing experiences and everlasting memories for our guests at our resorts.

Why choose Sunchaser Resorts

When you stay with at a Sunchaser Resort, you can enjoy full hookups, level sites, shaded and sunny spaces, along with a wide range of amenities and activities for all ages.
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Something For Everyone

Each of our RV and campground resorts are designed with family fun in mind and feature a wide range of amenities designed for campers of all ages to enjoy.
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Closer to Nature

Our resorts across Alberta have been carefully created to help reconnect you and your loved ones with nature and escape the frenetic pace of daily life.
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Accessible To All

We work hard to make nature, fun, and relaxation accessible and available to campers of all ages, races, genders, backgrounds, and physical abilities.

What a wonderful place for a weekend away with the kids. There was plenty to do with all the extras on the grounds. Staff were pleasant and informative. Can't wait to return.

Jeff Wooldridge

Awesome place for kids! Tons of activity’s and space for everyone. Everyone was very kind and respectful as well.

Austin Tarkowski

A great RV campgrounds close to Edmonton. Plenty of sites from no hook-ups for tents through to full hook-ups for RVs. Lot's of mature trees giving shady areas on the warm days. A beach, min-golf, showers and washrooms. Site staff were friendly and helpful. One of the nicer RV parks we've stayed at. Will definitely return next time we are visiting the Edmonton area.

Ian McKenzie

A great RV campgrounds close to Edmonton. Plenty of sites from no hook-ups for tents through to full hook-ups for RVs. Lot's of mature trees giving shady areas on the warm days. A beach, min-golf, showers and washrooms. Site staff were friendly and helpful. One of the nicer RV parks we've stayed at. Will definitely return next time we are visiting the Edmonton area.

Priya Sharma

We Love Half Moon Lake Resort! This is our paradise! The staff and management are friendly. The washrooms are clean and the campsite is very well cared for. They are constantly working to improve the grounds and make the resort a true resort campsite. There is kayak and pedal boat rentals, park, mini golf, baseball, basketball, nets, horse shoes, bouncy bubble, swimming in the lake, walking trails and so much more! There is so much beauty here.

Angela Lawrence